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The Ministry is committed to ensuring a fair, transparent and user-friendly recruitment process. This section provides applicants with a channel to submit complaints, enquiries or technical issues encountered during registration or verification.

If you experience challenges such as:
• Difficulty accessing or submitting your application
• Errors in uploaded documents or profile information
• Issues with verification or communication updates
• Any form of irregularity, misconduct or suspected impersonation

You are encouraged to report promptly through this portal. Clearly state your Full Name, Applicant ID and a concise description of the issue to enable timely resolution.

All complaints will be treated with professionalism and applicants are advised not to visit the Ministry physically unless officially requested. The Ministry’s technical and verification teams will review and respond to all genuine complaints as quickly as possible.

By maintaining open and transparent communication, we ensure that the recruitment process remains credible, efficient and fair to all qualified applicants.

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